Conflict Resolution Training

Imagine how much more effective and confident you and those around you could be with improved conflict resolution skills. Conflict resolution training can transform how conflicts are managed, leading to better relationships and a more productive environment. Gaining these skills reduces stress and anxiety, leading to a happier workplace and a more fulfilling life.

The Importance of Conflict Resolution Training

Improving conflict resolution skills is vital for any organisation. It reduces the time managers spend dealing with conflicts by equipping employees to address issues before they escalate. With the right tools and strategies provided by conflict resolution training, people are more likely to face conflicts head-on and resolve them effectively.

Life Mediation offers a range of conflict resolution training programs, workshops, and online courses. We tailor our training to fit the specific needs of your business, ensuring your team gains the skills necessary to manage conflicts constructively. Whether you’re looking for conflict resolution training for managers or conflict resolution training for leaders, our programs are designed to be flexible and cater to various industries and individual learning preferences.

Trainings and Workshops Available

Negotiating and Influencing in the Workplace

1 day workshop

Workshop Outcomes:

Feeling confident to go into negotiations in the future
Having clear steps on how to prepare for a negotiation
Being able to use easy negotiating & influencing strategies
Understand how different people operate and how to work with that effectively
Understanding how your thoughts impact a negotiation
Knowing what to do when you get stuck and you are at an impasse
Negotiations to create a win-win outcome

Topics Covered:

Negotiation theory
Why compromising should not be your plan A
How to ask the right questions and which questions to ask
Negotiation techniques to influence the process in an ethical manner
Communication techniques that will help you negotiate with confidence
Techniques to manage emotions in negotiations
Mindset tips & learn how your thoughts will impact the outcome
Human behavior in negotiations
Roleplays to practise and apply the new techniques

Workshop Cost:

The base day rate for this workshop is $3,500 excl. GST.

This includes free discovery call.

If customization is required for the training, there will be an extra fee.

Please book your Free Consultation which is held by phone or Skype, or face-to-face if you are located close to our office. During this Free Consultation, I can provide you with the final cost based on your individual needs.

The conflict resolution Fundamentals course can be delivered online for individuals or groups. Please click here to find out more about how the course is delivered online and the cost of the course.

How to have
Difficult Conversations

Half day workshop

Workshop Outcomes:

Working with perception to expedite conflict resolution
Using listening as a tool for conflict resolution
Preparing to have a difficult conversation
Improving on how to have a difficult conversation

Topics Covered:

Communication
Conflict Resolution
Listening versus Speaking
Perception
Preparing for Difficult Conversations

Workshop Cost:

The base half-day rate for this workshop is $2,000 excl. GST.

Confident with
Conflict

1 day workshop

Workshop Outcomes:

Recognise the positive and negative aspects of conflict, and what causes it
How different culture types can impact conflict
Understand the natural human responses to conflict and the strategies you can use to deal with them
Recognise the 4 main conflict management styles and how they can affect relationships
Understand what perception is and how it works. Distinguish perception from facts and truths
Recognise how perception impacts conflict resolution, and use perception strategies to resolve conflict
Recognise the impact of not listening – use listening as a tool for conflict resolution
How to take responsibility for and drive the conflict resolution process

Topics Covered:

Conflict resolution skills and techniques
Perceptions and impacts on conflict
Natural human responses to conflict
Impact of culture on conflict
Impact of listening on conflict resolution

Workshop Cost:

The base day rate for this workshop is $3,500 excl. GST.

This includes free discovery call.

If customization is required for the training, there will be an extra fee.

Effective Communication in the Workplace

1 day workshop

Workshop Outcomes:

Gain clarity about what is workable and unworkable in the workplace
Establish what is acceptable communication and what is not acceptable
How to change and remove the obstacles
Actions to take to create the work environment that you want
How to hold each other to account in an effective way
How to make clear agreements

Topics Covered:

How to communicate effectively
How to be the change
How to hold people to account in an effective way
Agreements
Assessing what is working and what is not working effectively

Workshop Cost:

The base day rate for this workshop is $3,500 excl. GST.

This includes free discovery call.

If customization is required for the training, there will be an extra fee.

Negotiation and dealing with conflict in the workplace

1 day workshop

Workshop Outcomes:

Interacting with and responding to conflict in the workplace
Improving negotiation skills and techniques

Topics Covered:

Conflict resolution
Negotiation
Communication
Positions versus interests

Workshop Cost:

The base day rate for this workshop is $3,500 excl. GST.

This includes free discovery call.

If customization is required for the training, there will be an extra fee.

Mediation skills training for professional

2 day workshop

Workshop Outcomes:

How to facilitate a dispute resolution process
Mediation skills
How to be impartial
How to listen effectively
Understanding negotiation theory
Practical skill training role-plays

Topics Covered:

Facilitation
Mediation
Conflict resolution
Negotiation

Workshop Cost:

The base day for this workshop is $7,000 ($3,500 per day) excl. GST.

This includes free discovery call.

If customization is required for the training, there will be an extra fee.

What is Conflict Resolution Training?

Conflict resolution training is an educational process that equips individuals with the skills and knowledge needed to manage and resolve conflicts effectively. This type of training is essential for fostering a positive work environment and can be particularly beneficial when integrated into leadership development programs.

Whether delivered in-person or as conflict resolution training online, these programs focus on teaching participants how to handle disputes constructively, communicate clearly, and maintain a respectful dialogue.

Benefits of Conflict Resolution Training

Conflict resolution training offers several benefits that can enhance workplace dynamics. Employees who receive training in conflict resolution are better equipped to handle disputes calmly and efficiently, reducing overall workplace stress. This leads to a more positive environment where conflicts are seen as opportunities for growth.

Key Benefits Include:

Reduced Workplace Conflict: Effective conflict resolution training helps address conflicts early, preventing them from escalating. This proactive approach saves time and resources in managing disputes.
Improved Communication Skills: Training enhances communication, enabling employees to express their concerns clearly and listen more effectively. This results in more productive and respectful interactions.
Increased Employee Satisfaction: When conflicts are resolved effectively, employees experience higher satisfaction with their work environment. This boosts morale and improves team collaboration, which ultimately enhances productivity.
Enhanced Leadership Skills: Managers who undergo conflict resolution training for managers or conflict resolution training for leaders are better equipped to guide their teams through challenging situations, promoting a culture of open communication and respect.

Tailored Conflict Resolution Training Programs

Life Mediation recognises that each organisation has unique needs. That’s why we offer tailored conflict resolution training programs designed to address the specific challenges your business faces. Whether your industry experiences frequent conflicts or you operate in a more relaxed environment, our training can be customised to suit your context.

Our conflict resolution training programs are practical and applicable, focusing on real-world scenarios. Participants receive hands-on tools they can use immediately, ensuring that the skills learned are directly transferable to the workplace and lead to immediate improvements in conflict management.

Online Conflict Resolution Training

Life Mediation also offers conflict resolution training online, providing a flexible option for those who prefer to learn at their own pace or for teams located in different regions. Our online courses cover the same essential content as our in-person sessions, ensuring all participants receive a thorough education in conflict resolution.

Our conflict resolution training online is also ideal for individuals seeking to improve their skills outside of work. Whether dealing with family disputes, disagreements with friends, or other personal conflicts, our online Conflict Resolution Fundamentals course provides the understanding and skills needed to manage these situations calmly and effectively.

Transforming Workplaces with Conflict Resolution Training

Conflict resolution training can have a transformative impact on the workplace. By empowering employees with the skills they need to manage disputes, organisations can encourage a more positive and collaborative environment. Training not only reduces the frequency and intensity of conflicts but also helps build a culture where communication and mutual respect are prioritised.

Participants in conflict resolution training often report feeling more confident in handling difficult conversations. This confidence leads to more proactive conflict management, where issues are resolved before they become significant problems. As a result, workplaces become more harmonious, and employees feel more valued.

Conflict resolution training is a valuable investment for any organisation. It equips employees with the skills needed to manage disputes effectively, creating a more positive and productive work environment. Whether you’re looking to improve your team’s conflict resolution abilities or enhance your own skills in managing personal conflicts, Life Mediation offers a range of training options to meet your needs.

For more information on our conflict resolution training programs, conflict resolution training for managers, conflict resolution training for leaders, or conflict resolution training online, please contact us. We are here to help you create a more peaceful and effective workplace through expert conflict resolution training.

What Our Clients Say

Discover how organisations have benefited from Life Mediation’s face-to-face Conflict Resolution Trainings.

Lisanne has facilitated corporate mediation skills and negotiation skills training programs for the Australian Mediation Association (AMA). We have always received positive feedback from clients who have been extremely satisfied with her professionalism and delivery of content. The participants of Lisanne’s mediation and negotiation skills training have reported back that her style of facilitating was engaging and conducted in a way so that attendees gained practical actions immediately that they could implement in their jobs the next day. The teams reported that they worked better with clients and achieved better results when they had to resolve conflict within their own work groups and with staff after attending the training.

Lisanne facilitates and enables leadership by developing strong relationships with her clients and coaching for success. She genuinely cares about her people and they trust her to guide them towards the best outcomes. She has a natural self expression that puts people at ease while inspiring courage and bold action. People gravitate to Lisanne because they like who they become through her engagement.

Lisanne Iriks has worked as a lecturer at Murdoch University for the last 5 years, developing and delivering a high-quality learning program in the areas of Dispute/Conflict Resolution and Mediation. This has been made available for mainly law students but also those in non-law disciplines have found the unit highly valuable. Lisanne is always professional and presents with enthusiasm, making the classes interesting and enjoyable for the students. Lisanne is flexible in her approach and adapts to the different audiences and skill levels, so that everyone can understand the content and make use of the materials provided. Lisanne engages the class with relevant experiences and activities and takes on feedback provided by the students, adjusting her delivery as necessary. The Dispute Resolution and Mediation units are very popular among the students and are critical skills that everyone needs, regardless of the career or profession they are in. The students particularly appreciate learning from someone in the profession, who can share their passion for the subject matter and provide examples of real situations and scenario, resulting in a better learning experience. Lisanne is a pleasure to work with, she is reliable and knowledgeable and very passionate about this subject, with the desire to build the capacity in others to be effective conflict resolvers themselves. I would highly recommend Lisanne to deliver a motivating and uplifting learning experience in the areas of Dispute/Conflict Resolution and Mediation.

Book a complimentary 15-minute Consultation Session to discuss how we can best assist you.

Conflict Resolution Training

The Importance of Conflict Resolution Training

Trainings and Workshops Available

Negotiating and Influencing in the Workplace

1 day workshop

Workshop Outcomes:

Topics Covered:

Workshop Cost:

How to have Difficult Conversations

Half day workshop

Workshop Outcomes:

Topics Covered:

Workshop Cost:

Confident with Conflict

1 day workshop

Workshop Outcomes:

Topics Covered:

Workshop Cost:

Effective Communication in the Workplace

1 day workshop

Workshop Outcomes:

Topics Covered:

Workshop Cost:

Negotiation and dealing with conflict in the workplace

1 day workshop

Workshop Outcomes:

Topics Covered:

Workshop Cost:

Mediation skills training for professional

2 day workshop

Workshop Outcomes:

Topics Covered:

Workshop Cost:

What is Conflict Resolution Training?

Benefits of Conflict Resolution Training

Tailored Conflict Resolution Training Programs

Online Conflict Resolution Training

Transforming Workplaces with Conflict Resolution Training

What Our Clients Say

How to have
Difficult Conversations

Confident with
Conflict