Conflict Resolution Training

Lisanne has facilitated corporate mediation skills and negotiation skills training programs for the Australian Mediation Association (AMA). We have always received positive feedback from clients who have been extremely satisfied with her professionalism and delivery of content. The participants of Lisanne’s mediation and negotiation skills training have reported back that her style of facilitating was engaging and conducted in a way so that attendees gained practical actions immediately that they could implement in their jobs the next day. The teams reported that they worked better with clients and achieved better results when they had to resolve conflict within their own work groups and with staff after attending the training.

Lisanne facilitates and enables leadership by developing strong relationships with her clients and coaching for success. She genuinely cares about her people and they trust her to guide them towards the best outcomes. She has a natural self expression that puts people at ease while inspiring courage and bold action. People gravitate to Lisanne because they like who they become through her engagement.

Lisanne Iriks has worked as a lecturer at Murdoch University for the last 5 years, developing and delivering a high-quality learning program in the areas of Dispute/Conflict Resolution and Mediation. This has been made available for mainly law students but also those in non-law disciplines have found the unit highly valuable. Lisanne is always professional and presents with enthusiasm, making the classes interesting and enjoyable for the students. Lisanne is flexible in her approach and adapts to the different audiences and skill levels, so that everyone can understand the content and make use of the materials provided. Lisanne engages the class with relevant experiences and activities and takes on feedback provided by the students, adjusting her delivery as necessary. The Dispute Resolution and Mediation units are very popular among the students and are critical skills that everyone needs, regardless of the career or profession they are in. The students particularly appreciate learning from someone in the profession, who can share their passion for the subject matter and provide examples of real situations and scenario, resulting in a better learning experience. Lisanne is a pleasure to work with, she is reliable and knowledgeable and very passionate about this subject, with the desire to build the capacity in others to be effective conflict resolvers themselves. I would highly recommend Lisanne to deliver a motivating and uplifting learning experience in the areas of Dispute/Conflict Resolution and Mediation.